public:services:mail:index

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public:services:mail:index [2020/10/12 15:18] – angelegt Dokuwiki Super Adminpublic:services:mail:index [2022/09/07 09:57] Dokuwiki Super Admin
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-====== Usage of Spam Quarantine Notification Email ======+===== How to use your Spam Quarantine Notification Email ===== 
 + 
 +Whenever an email is received for you which is automatically classified as spam,\\ 
 +it will be delivered to a spam quarantine area outside the university's mail\\ 
 +servers instead of your mailbox. 
 + 
 +Two times per day at 09:00am and 03:00pm a spam notification email is sent listing\\ 
 +all your emails in quarantine received since the last notification email sent to you. 
 + 
 +This notification emails serves several purposes. 
 + 
 +<code> 
 +1. INFORMATION of new spam emails received for you 
 + 
 +</code> 
 + 
 +{{:public:services:mail:pasted:20201013-144953.png}} 
 + 
 +<code> 
 +2. LISTING all your emails currently in quarantine (click on link) 
 +   All active links in this email point to https://spamq.hsrw.eu:83/... 
 + 
 +</code> 
 + 
 +{{:public:services:mail:pasted:20201013-150253.png}} 
 + 
 +<code> 
 +3. SAFE preview into email without danger of links or malware (click on link) 
 +   Email text (if any) is at the end after several lines of header information 
 + 
 +</code> 
 + 
 +{{:public:services:mail:pasted:20201013-151418.png}} 
 + 
 +<code> 
 +4. RELEASE of false positives, i.e. incorrectly classified spam emails, 
 +   from quarantine to mail server and user mailbox (Outlook, etc.) 
 + 
 +</code> 
 + 
 +{{:public:services:mail:pasted:20201013-152759.png}} 
 + 
 +<code> 
 +Whenever you click on the "Release" link of an email be sure it does not contain 
 +malware because now the email is transferred to the mail servers inside the university'
 +internal network and to the user's mailbox on its computer(s)! 
 + 
 +</code>