| Nächste Überarbeitung | Vorhergehende Überarbeitung |
| public:it:vpn-en [2025/09/18 11:56] – angelegt Hox, Steffen | public:it:vpn-en [2025/09/18 14:44] (aktuell) – Hox, Steffen |
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| ====== VPN Installation and Setup from Home Office ====== Currently, usage is only possible under Windows. Implementation for MacOS is being worked on. ===== What is VPN? ===== A VPN (Virtual Private Network) establishes an encrypted connection between your device and the university. It acts as a secure tunnel that protects your data. While the VPN connection to the university network exists, you can also access all data and systems of the university, just as if you were on site. This enables you to access internal resources and network drives unrestricted while working from home. | ====== Installation and setup of VPN from the home office ====== |
| | __**Currently, use is only possible under Windows. We are working on an implementation for MacOS.**__ |
| | ===== What is VPN? ===== |
| | A VPN (Virtual Private Network) establishes an encrypted connection between your device and the university. It acts as a secure tunnel that protects your data. |
| | While the VPN connection to the university network is established, you can also access all university data and systems as if you were on site. This gives you unrestricted access to internal resources and network drives while you are working from home. |
| |
| ===== Setup ===== ==== Preparation and Requirements ==== | ==== Advantage of using VPN ==== |
| | By using a VPN connection, the university device is directly connected to the university network. Access via Portal Cloud or VMWare Horizon is therefore not required to access internal resources. |
| |
| A university device | ===== Institution ===== |
| Your personally assigned and activated YubiKey | ==== Preparation and requirements ==== |
| Windows 11 | * A university device |
| Support for MacOS devices is being worked on | * Your personally assigned and activated YubiKey |
| The initial setup must be done on the university's internal network | * Windows 11 |
| ==== Installation ==== | * Support for MacOS devices is being worked on |
| | * The initial setup must take place in the university's internal network |
| |
| Open the Baramundi Kiosk via the taskbar | ==== Installation ==== |
| {{:public:it:pasted:20250918-102142.png}} | * Open the Baramundi Kiosk via the taskbar |
| Select the installation of + | F5 | Edge Client for VPN | * {{:public:it:pasted:20250918-102142.png}} |
| {{:public:it:pasted:20250918-102234.png}} | * Select the installation of **+ | F5 | Edge Client for VPN** |
| {{:public:it:pasted:20250918-102252.png}} | * {{:public:it:pasted:20250918-102234.png}} |
| The software installation will now be executed | * {{:public:it:pasted:20250918-102252.png}} |
| During the installation, the Baramundi icon in your taskbar will spin | * The installation of the software is now executed |
| Once this is completed, the Baramundi agent will report it | * During the installation, the Baramundi icon will rotate in your taskbar |
| Now restart the computer | * As soon as this is complete, the Baramundi agent will report this |
| ==== First Start ==== | * Now restart the computer |
| |
| After installation, open the program Big-IP Edge Client | ==== First start ==== |
| The client will now run through the initialization and needs a short moment before it can be used. | * After installation, open the program **Big-IP Edge Client** |
| This only happens on the first start or when updates are available. | * The client will now go through the initialization process and needs a short moment before it can be used. |
| The client is usually set to "Auto-connection" on first execution | * This only happens at the first start or when updates are available. |
| It is recommended to always use the Connect and Disconnect buttons for later use, as the automatic connection requires "activation" anyway and thus offers no added value. | * The client is usually set to "Auto connection" when it is first run |
| From here on, the initialization is completed and the login works identically on every start Continue with Login and Connection Establishment | * It is recommended to always use the **Connect** and **Disconnect** buttons during subsequent use, as the automatic connection requires "becoming active" anyway and therefore offers no added value. |
| ===== Using the Edge Client (VPN Software) ===== ==== Login and Connection Establishment ===== | * From **here** on, the initialization is complete and the login works identically at every start |
| | Continue with **Login and connection establishment** |
| |
| Open the program Big-IP Edge Client | ===== Using the Edge Client (the VPN software) ===== |
| {{:public:it:pasted:20250918-104813.png}} | ==== Login and establishing a connection ===== |
| Click on Connect | * Open the program **Big-IP Edge Client** |
| Now your system browser will open. | * {{:public:it:pasted:20250918-104813.png}} |
| We recommend using Chrome or Edge here, as connection problems can occur when using Firefox. | * Click on **Connect** |
| The opened browser will now perform some system checks. | * Your system browser will now open. |
| If your system does not pass this check, you must contact our service desk. | * We recommend using Chrome or Edge here, as there may be connection problems when using Firefox. |
| Please note any error messages displayed. | * The open browser will now perform some system checks. |
| Note the time of the connection attempt. | * If your system does not pass this check, you must contact our service desk. |
| Provide the collected information to the service desk to support us in the timely elimination of the problem or error | * Please make a note of any error messages displayed. |
| After the checks are completed, a login window will be displayed to you. | * Make a note of the time of the connection attempt. |
| Log in with your //AD account (Windows login)//. | * Provide the information collected to the service desk to assist us in resolving the problem or error in a timely manner |
| abbreviation@staff.hsrw | * Once the checks have been completed, you will be shown a login window. |
| Windows password | * Log in with your //AD account (Windows login)//. |
| The browser should now inform you that the window can be closed. | * kürzel@staff.hsrw |
| The client is now establishing the connection to the university network. | * Windows password |
| Attention, during the tunnel setup, there may be interruptions in the network connection. | * The browser should now tell you that the window can be closed. |
| If you are currently on the phone or doing other network-related activities, there may be brief interruptions. | * The client now establishes the connection to the university network. |
| Once the connection has been successfully established, the client minimizes and you are successfully connected to the university network via VPN. | * Please note that the network connection may be interrupted while the tunnel is being established. |
| ==== Disconnecting the Connection ==== | * If you are making a phone call or doing other network-related things, there may be brief interruptions. |
| | * **As soon as the connection has been successfully established, the client minimizes itself and you are successfully connected to the university network via VPN.** |
| |
| Once the connection has been established as previously described, the client minimizes to the system icons in the taskbar. | ==== Disconnecting the connection ==== |
| To disconnect the connection, navigate to your system icons at the bottom right of the screen and click on Show hidden icons | * As soon as the connection has been established as described above, the client minimizes itself to the system icons in the task bar. |
| {{:public:it:pasted:20250918-111013.png}} | * To disconnect again, navigate to your system icons at the bottom right of the screen and click on **Show hidden icons** |
| Double-click on BigIP Edge-Client. | * {{:public:it:pasted:20250918-111013.png}} |
| {{:public:it:pasted:20250918-111126.png}} | * Double click on **BigIP Edge Client**. |
| The VPN software opens again. | * {{:public:it:pasted:20250918-111126.png}} |
| Now click on Disconnect. | * The VPN software opens again. |
| The VPN connection is terminated. | * Now click on **Disconnect**. |
| Attention, during the disconnection process, there may be interruptions in the network connection. | * The VPN connection is terminated. |
| If you are currently on the phone or doing other network-related activities, there may be brief interruptions. | * Attention, the network connection may be interrupted during the disconnection process. |
| We recommend starting the connection every day in the home office before starting work and disconnecting it at the end of the day. | * If you are making a phone call or doing other network-related things, there may be brief interruptions. |
| ===== Further Usage Notes and Recommendations ===== | * **We recommend starting the connection every day in the home office before starting work and disconnecting at the end of the working day.** |
| |
| When switching from home office to the office or vice versa: Restart your device and do not use the energy-saving mode. | ===== Further usage instructions and recommendations ===== |
| If there are problems with the connection, please clear the browser cache and reconnect. | * When switching from home office to office or vice versa: restart your device and do not use energy-saving mode. |
| Keep or provide the following information if you report connection problems. | * If there are problems with the connection, please delete the browser cache and reconnect. |
| Error message displayed. | * Hold or state the following information when you report a problem with the connection. |
| Inventory number of the device. | * Displayed error message. |
| Date and time of the connection attempt. | * Inventory number of the end device. |
| Name of the user | * Date and time of the connection attempt. |
| The colleagues at the service desk will never ask you for your personal password! | * Name of the user |
| | * The colleagues at the service desk will never ask you for your personal password! |